Key information about online requests, confirmed bookings, car rental conditions, protection options, payment, deposits and customer responsibilities.
Availability, car category, protection, deposit and final conditions are checked by our team before confirmation.
The request is reviewed first. Our team may confirm the selected car or propose a suitable alternative.
Model, color, engine or some equipment may vary. We never confirm a lower category without customer agreement.
The online form creates a booking request. A request becomes a confirmed booking only after our team checks availability and sends confirmation.
If the selected car is not available, Romania Rentacar may propose a similar or higher category alternative. The customer may accept or decline the proposed alternative.
The minimum age, driving license requirements and deposit conditions depend on the selected car, protection package and driver profile.
Our team may request additional documents or conditions for young drivers, senior drivers, special categories or higher-risk bookings.
Before pick-up, the customer may be asked for an identity document or passport, a valid driving license, contact details, flight details and any other document required to prepare the rental.
Romania Rentacar may refuse vehicle handover if documents are missing, invalid or do not match the confirmed booking details.
Airport pickup means that our team organizes the pick-up process around the airport area. Some locations may use a shuttle system.
Exact instructions for pick-up and return are sent after booking confirmation.
The website calculates the price based on the details entered by the customer. Final conditions are checked before confirmation.
Payment is usually made according to the confirmed rental conditions. The deposit depends on car category, protection, driver profile and the confirmed terms.
Protection packages are commercial rental benefits offered by Romania Rentacar and are not independent insurance policies.
The exact benefits are those displayed during the booking flow and confirmed by our team. Benefits may be void in case of misuse, unauthorized driver, alcohol, prohibited substances or failure to report incidents.
Included kilometers depend on the selected protection and rental period. If a limit applies, extra kilometers may be charged according to the confirmed price.
Additional services are charged only when selected or when they are mandatory for the selected configuration.
The car must be used responsibly, legally and only by authorized drivers listed in the rental documents.
Racing, off-road use, ride-sharing, taxi use, sub-rental, illegal transport or any use outside the rental agreement is prohibited.
Any incident, damage, theft or technical problem must be reported immediately to Romania Rentacar.
The customer must follow our instructions and provide required documents. Missing documents or failure to cooperate may affect protection coverage.
Booking changes are reviewed manually and become valid only after Romania Rentacar approval.
Changing dates, location, car, protection or services may change price, deposit and rental conditions.
Personal data is processed for booking analysis, customer communication, rental document preparation, legal obligations, fraud prevention and commercial relationship administration.
More details are available in the Privacy Policy.
The rental relationship is governed by Romanian law. Rental documents, handover forms, return forms and written confirmations may include booking-specific details.
This page is a public summary of the rental terms. For a confirmed booking, signed documents and written confirmations may include details specific to that rental.
